Take control of your business
You hate micromanagers and we do, too. That's why Open is rapidly becoming the fastest-growing retail mortgage lender in the nation.
- Empower branch managers to operate as local CEOs
- Treat Loan Officers like entrepreneurs who can run their own business
- Deliver excellent Ops and Support
- Traditional, Reverse, and Dual-Channel opportunities

Cathleen Edger Serving families at Open Mortgage since 2020
Our sales partners are building their future.

This is Our Secret Ingredient
Scott Harkless Testimonial
1:21

The Environment of Service
The Environment of Service
1:23

The Power of Personal Brand
The Power of Personal Brand
1:18

Ops Excellence = Sales Confidence
Ops Excellence = Sales Confidence
1:13

You Missed a Great Party
You Missed a Great Party
3:01

We Invest in Your Success
We Invest in Your Success
1:46

Communication and Leadership
Communication and Leadership
1:20

A Special Kind of Support
0:55

Ops Excellence = Sales Confidence
1:13

The Environment of Service
1:23

The Power of Personal Brand
1:18

This is Our Secret Ingredient
1:21

Communication and Leadership
1:20

A Special Kind of Support
0:55
Steps to controlling your own growth

Be Open
Imagine yourself having full control of your business, with the full support of a national lender.

Talk to Us
Click the button below to get a little more information and setup a confidential conversation.

Crunch the Numbers
We only want what's good for your business. See how much earning potential is on the table.

Onboard Fast
Time is money. We have a process to have you closing deals on our platform in 30 days or less.
Why Open Mortgage

General
We have guts...and we're not afraid to back you, invest in you, and move with the market. Our business model empowers branch managers to run the business like the leaders you are. Our culture is contagious and inviting. We have a dedicated culture team that focuses on you and the value you bring to Open. Ask us about Opie!
You are entrepreneurial/independent-thinking originators. You know how to run your business in your local market, and we want to empower you to do so through our compensation plan and business model. Open offers a true P&L model. As a Branch Manager you are able to set your margin between purchase and refinance, then Open sets pricing for DPA loans and reverse loans. You have the flexibility to grant concessions/variances in competitive situations at the branch level so you can do what's best in your market. Think about this — how many loans have you lost over pricings? What about the ones you may never gotten a shot at? Open can change the outcome of losing deals. The other beautiful thing about our model is that you have the ability to be a dual-channel branch meaning you can offer traditional and reverse products where the pricing is not bound together.
Yes, we have sales leaders in place that will help coach and mentor you until you are ready. They will guide you on managing people, running a P&L, and delivering excellence as a retail branch.
You get paid weekly! Yes, weekly! All loan officers are set up on a draw against future commissions, which is established by the state minimum wage. Loans that are marked "funded" pull from the loan origination software to Loan Vision. The Branch Manager and the Loan Officer will both receive Commission Worksheets to review their earnings weekly. Commissions are reviewed daily by accounting and fall under the standard weekly payroll cycle by that date.
We are not a bureaucracy, and management listens. You have 360° access to technical managers that will help you find the solution you need, when you need it. Executive Leadership has an open door policy and is approachable. We don't micro-manage. We hold people accountable.
We've been in business for 20 years.
Austin, TX and Atlanta, GA. Even before COVID we took the working remotely strategy seriously. Our philosophy is that there is a bigger talent pool when you allow remote work, and we are able to support operational timezones for better customer service for you and your customers.
We have a full suite of benefits with Cigna including a medical, dental, and vision bundle. We also offer short- and long-term disability, life insurance, and a 401k.

Traditional Mortgages
We are a purchase-centric lender, and we're proud of that. While purchase business and local purchase referrals are now the flavor of the week, we're proud to say we've been focused on excellence in retail purchase lending for 20 years. Even at the height of the COVID-refi boom, we were still 70%+ purchase deals in our pipeline. We never left the purchase market and we are here to stay. We believe refi is a great supplemental product offering as we strive to be our clients' lender for life, but we are engineered to deliver our best service on purchase transactions.
We are positioned to win in tough markets with conventional, VA, FHA, USDA, Jumbo, Reverse, DPA, and Non-QM loan options. We can even get more granular with manufactured homes, Section 184, 203k, HomeStyle, and HomePossible options. We will even submit an application on your behalf if you have a special product you offer and we don't have.
We have a capital markets team that is always looking at pricing compared to market. We traditionally are right in line with other retail lenders and tend to over compete in the government arena. Branch Managers can pick their price (margin) for the branch depending on what they are comfortable with.
We take a common sense underwriting approach and follow AUS findings. We are in the business to close loans and can go down to as low as a 580 credit score.
Two things: First, we are state licensed so we are able to take a more flexible approach in the products we offer. Second, we are able to market to a more local presence since we are individually licensed in each state unlike a bank. Today, we are licensed in 46 states and we are actively working on being licensed in all 50 very soon. The only states we don't have a license today are NY, MA, ME, and AK, with plans to obtain these very soon!

Reverse Mortgages
We fund about 32% reverse business from all channels. With that said, we have consistently been a top 10 lender in the reverse space and active since 2010. We are heavily invested with a dedicated reverse operations team and scenario desk to help you win the more difficult loans.
We are able to do all of our FHA HECM's whether that's a H4P or Refinance. We also offer the FAR and Longbridge Jumbo products through a Principal Agent relationship, and the RMF products brokered.
We have a capital markets team that is always looking at pricing compared to market. We traditionally are right in line with other retail lenders and tend to over compete in the government arena. Branch Managers can pick their price (margin) for the branch depending on what they are comfortable with.
We pay you based on UPB. The branch retains 100% of the YSP and origination fee where applicable on all Open products and the Longbridge and FAR products. Payroll is weekly so you get your commission sooner than most.

Operations
We average clear-to-close in under 30 days, but it's not uncommon to clear a file much faster. Our operational teams and processes are constructed to purchase-ready buyers and agents who need to move quickly and close early. It's a competitive advantage we can offer in this highly competitive market.
Operations allows in-house processing and common sense underwriting, along with E-Closings to sign 90% of docs before going to title. Operational Excellence is achieved through leadership, KPI measurables, and utilizing efficiency systems like Day 1 Certainty and Lodestar. We are known for making home ownership possible when competitors can't.
We are positioned to underwrite everything in-house and also have delegated approval for most of our niche products. We are on a trajectory to gain Ginnie Mae approval and are already a seller/servicer through Fannie.
We have an onboarding team in place that helps you from your pre-onboarding all the way through your first six months at Open Mortgage. You will go through guided courses to learn our systems and how we do business as well as have your own personal Onboarding Relationship Manager facilitating your onboarding and any questions you may have. Our onboarding is structured so that you'll have confidence to build a pipeline and use the LOS on Week 1.

Marketing + Tech
Lending QB is our LOS for traditional mortgages, and our Reverse Division uses Quantum Reverse.
Optifinow is our one-stop marketing engine to provide your CRM, on-demand marketing library and email marketing tools.
PreApp 1003 + AND it's mobile friendly! It is user friendly to the customer/loan officer and is fully integrated with the CRM and LOS system.
Loan Vision
We are in the business of manufacturing loans and the better systems we have in place the more customers we can help. Open has developed a formula for just that by focusing on generating more qualified leads, converting more of those leads into loans, and speeding up the time to close those loans. We do this by utilizing marketing automation, thought out sales processes, and pipeline management routines. (Branch/LO Webpages, Lead Funnels, CRM, Milestone Campaigns, social media, etc.)
They listen and put the needs of the local branch ahead of the corporate wish list. This creates an environment that encourages your growth. Our marketing team is a full-service agency-model team of strategists, designers, video producers and more. They truly care about your unique market and offer custom marketing services to ALL originators. You can work with our professionals to create your own customized piece or plug into the 100's of marketing collateral pieces already available in print or digital forms. A dedicated Field Marketing Manager will work with you from pre-onboarding through your entire tenure to make sure you have access to what you need to market your business.
Leadership Team

Scott Gordon
Founder and CEO

Tana Gordon
Chief Operating Officer

Brenda Hedeen
Chief Financial Officer

Andrea Easter
Chief Compliance Officer

Scott Harkless
SVP, Reverse Mortgages

Lucas Allen
SVP, Operations

Adam O'Daniel
SVP, Marketing

Brian Roe
VP, Retail Sales

Susie Smith
VP, Human Resources

Nick Whitten
VP - Capital Markets

Greg Block
EVP - Wholesale Sales

Daniel Stock
VP - Technology
Press
Open Mortgage has selected Brenda Hedeen, CPA, as its new CFO to spearhead the firm's finance and accounting operations.

Open Mortgage Reverse Expansion Focuses on Long-Term Goals, Hiring
Reverse Mortgage Daily
Open Mortgage Chief Revenue Officer Scott Harkless previously described for RMD how a greater reverse mortgage need and an increasingly...

Changemakers 2021: Scott Gordon, CEO of Open Mortgage
Reverse Mortgage Daily
In this Changemakers 2021 interview, Open Mortgage CEO Scott Gordon says technology and culture must drive the reverse mortgage industry...

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